As reported a few weeks ago, Entel will carry out a technological upgrade of its mobile network, which contemplates the gradual shutdown of its 2G technology starting in the second half of 2024. Although this process is a year away, the company has already started a support plan for the replacement of those mobile devices that are only compatible with 2G, with the aim of facilitating the technological replacement. The first stage was carried out with a prioritized group in the Biobío Region and from August 29 the same task will be carried out in the municipalities of Puerto Cisnes and Río Ibáñez, in the Aysén Region.
In order to be eligible for devices replacement, this plan gives priority to Entel customers (prepaid and subscription) over 70 years of age and who live in rural areas without access to delivery service, as is the case of both communes in the region. In addition, an information campaign will be carried out to clearly explain to people the replacement benefit and the steps to follow.
“In our nearly 60-year history, we have worked to offer Chileans the most robust mobile network in the country, regardless of whether it is a large city, a rural location or even remote places like Rapa Nui. And over time, our network has evolved along with the different mobile technologies to ensure our customers a first-class connectivity and navigation experience. It is in this process of evolution that we will be switching off 2G technology, and we have arranged a proactive territorial deployment where we will be informing customers to facilitate this transformation with the least possible impact”, said Entel’s Director of Territory and Stakeholders, Patricia Muñoz.
This support plan will be developed starting today in the communes of Puerto Cisnes and Río Ibáñez:
Puerto Cisnes: Tuesday, August 29 from 10:00 am to 1:00 pm and from 3:00 pm to 6:00 pm, at the Genaro Godoy Municipal Library.
Río Ibáñez: Thursday 31 from 10:00 to 13:00 h and from 15:00 to 18:00 h, at the Town Hall of the commune.
The second-generation technology allowed for years the making of calls between cell phones and text messaging services, and began to work exactly 25 years ago. Other devices such as GPS, 2G electric gates, 2G cameras and companies using M2M connections can also be connected.
However, the use of this technology concentrates less than 1% of the mobile connections made in Entel’s networks.
The 2G switch-off is a global trend, which allows for a more efficient and effective use of the spectrum (radioelectric space that companies such as Entel require to provide services), to go deeper into technologies such as 4G and 5G, and deliver better voice services and mobile internet connection.
Although this technological advance is scheduled to begin in the second half of 2024, it will be a progressive process and will only be applied in those areas that also have more modern mobile technologies. For the time being, there are about 100 localities that only have 2G technology, where the switch-off will not take place until a higher mobile technology is available.
It was also reported that the telecommunications and technology company stopped marketing new services on 2G technology in August.
Sustainable growth
Renewing the technological infrastructure is essential to comply with the Chile 2035 Digital Strategy and achieve our country’s goal of Carbon Neutrality by 2050. Switching off 2G is also environmentally sustainable. Older technologies are less efficient due to their high energy consumption, so upgrading networks will be an important contribution to reducing the carbon footprint.
In turn, the old terminals and mobile devices that are exchanged will be part of Entel’s recycling programs. To do so, they must be deposited in the company’s mailboxes set up for this purpose in the municipality or in the nearest Entel store.
More relevant information on 2G technology replacement is available at entel.cl/2g. Likewise, it can be found in the call center, by dialing 103 from the Entel cellular phone or 600 3600 103.
28 Ago, 2023
As reported a few weeks ago, Entel will carry out a technological upgrade of its mobile network, which contemplates the gradual shutdown of its 2G technology starting in the second half of 2024. Although this process is a year away, the company has already started a support plan for the replacement of those mobile devices that are only compatible with 2G, with the aim of facilitating the technological replacement. The first stage was carried out with a prioritized group in the Biobío Region and from August 29 the same task will be carried out in the municipalities of Puerto Cisnes and Río Ibáñez, in the Aysén Region.
In order to be eligible for devices replacement, this plan gives priority to Entel customers (prepaid and subscription) over 70 years of age and who live in rural areas without access to delivery service, as is the case of both communes in the region. In addition, an information campaign will be carried out to clearly explain to people the replacement benefit and the steps to follow.
“In our nearly 60-year history, we have worked to offer Chileans the most robust mobile network in the country, regardless of whether it is a large city, a rural location or even remote places like Rapa Nui. And over time, our network has evolved along with the different mobile technologies to ensure our customers a first-class connectivity and navigation experience. It is in this process of evolution that we will be switching off 2G technology, and we have arranged a proactive territorial deployment where we will be informing customers to facilitate this transformation with the least possible impact”, said Entel’s Director of Territory and Stakeholders, Patricia Muñoz.
This support plan will be developed starting today in the communes of Puerto Cisnes and Río Ibáñez:
Puerto Cisnes: Tuesday, August 29 from 10:00 am to 1:00 pm and from 3:00 pm to 6:00 pm, at the Genaro Godoy Municipal Library.
Río Ibáñez: Thursday 31 from 10:00 to 13:00 h and from 15:00 to 18:00 h, at the Town Hall of the commune.
The second-generation technology allowed for years the making of calls between cell phones and text messaging services, and began to work exactly 25 years ago. Other devices such as GPS, 2G electric gates, 2G cameras and companies using M2M connections can also be connected.
However, the use of this technology concentrates less than 1% of the mobile connections made in Entel’s networks.
The 2G switch-off is a global trend, which allows for a more efficient and effective use of the spectrum (radioelectric space that companies such as Entel require to provide services), to go deeper into technologies such as 4G and 5G, and deliver better voice services and mobile internet connection.
Although this technological advance is scheduled to begin in the second half of 2024, it will be a progressive process and will only be applied in those areas that also have more modern mobile technologies. For the time being, there are about 100 localities that only have 2G technology, where the switch-off will not take place until a higher mobile technology is available.
It was also reported that the telecommunications and technology company stopped marketing new services on 2G technology in August.
Sustainable growth
Renewing the technological infrastructure is essential to comply with the Chile 2035 Digital Strategy and achieve our country’s goal of Carbon Neutrality by 2050. Switching off 2G is also environmentally sustainable. Older technologies are less efficient due to their high energy consumption, so upgrading networks will be an important contribution to reducing the carbon footprint.
In turn, the old terminals and mobile devices that are exchanged will be part of Entel’s recycling programs. To do so, they must be deposited in the company’s mailboxes set up for this purpose in the municipality or in the nearest Entel store.
More relevant information on 2G technology replacement is available at entel.cl/2g. Likewise, it can be found in the call center, by dialing 103 from the Entel cellular phone or 600 3600 103.
As reported a few weeks ago, Entel will carry out a technological upgrade of its mobile network, which contemplates the gradual shutdown of its 2G technology starting in the second half of 2024. Although this process is a year away, the company has already started a support plan for the replacement of those mobile devices that are only compatible with 2G, with the aim of facilitating the technological replacement. The first stage was carried out with a prioritized group in the Biobío Region and from August 29 the same task will be carried out in the municipalities of Puerto Cisnes and Río Ibáñez, in the Aysén Region.
In order to be eligible for devices replacement, this plan gives priority to Entel customers (prepaid and subscription) over 70 years of age and who live in rural areas without access to delivery service, as is the case of both communes in the region. In addition, an information campaign will be carried out to clearly explain to people the replacement benefit and the steps to follow.
“In our nearly 60-year history, we have worked to offer Chileans the most robust mobile network in the country, regardless of whether it is a large city, a rural location or even remote places like Rapa Nui. And over time, our network has evolved along with the different mobile technologies to ensure our customers a first-class connectivity and navigation experience. It is in this process of evolution that we will be switching off 2G technology, and we have arranged a proactive territorial deployment where we will be informing customers to facilitate this transformation with the least possible impact”, said Entel’s Director of Territory and Stakeholders, Patricia Muñoz.
This support plan will be developed starting today in the communes of Puerto Cisnes and Río Ibáñez:
Puerto Cisnes: Tuesday, August 29 from 10:00 am to 1:00 pm and from 3:00 pm to 6:00 pm, at the Genaro Godoy Municipal Library.
Río Ibáñez: Thursday 31 from 10:00 to 13:00 h and from 15:00 to 18:00 h, at the Town Hall of the commune.
The second-generation technology allowed for years the making of calls between cell phones and text messaging services, and began to work exactly 25 years ago. Other devices such as GPS, 2G electric gates, 2G cameras and companies using M2M connections can also be connected.
However, the use of this technology concentrates less than 1% of the mobile connections made in Entel’s networks.
The 2G switch-off is a global trend, which allows for a more efficient and effective use of the spectrum (radioelectric space that companies such as Entel require to provide services), to go deeper into technologies such as 4G and 5G, and deliver better voice services and mobile internet connection.
Although this technological advance is scheduled to begin in the second half of 2024, it will be a progressive process and will only be applied in those areas that also have more modern mobile technologies. For the time being, there are about 100 localities that only have 2G technology, where the switch-off will not take place until a higher mobile technology is available.
It was also reported that the telecommunications and technology company stopped marketing new services on 2G technology in August.
Sustainable growth
Renewing the technological infrastructure is essential to comply with the Chile 2035 Digital Strategy and achieve our country’s goal of Carbon Neutrality by 2050. Switching off 2G is also environmentally sustainable. Older technologies are less efficient due to their high energy consumption, so upgrading networks will be an important contribution to reducing the carbon footprint.
In turn, the old terminals and mobile devices that are exchanged will be part of Entel’s recycling programs. To do so, they must be deposited in the company’s mailboxes set up for this purpose in the municipality or in the nearest Entel store.
More relevant information on 2G technology replacement is available at entel.cl/2g. Likewise, it can be found in the call center, by dialing 103 from the Entel cellular phone or 600 3600 103.