Entel is making progress in the implementation of its Plan named “Primera Respuesta Entel” (in English “First Response Plan”) to support the people affected by the fires in the Valparaíso Region. This afternoon, 5,000 simcards with unlimited gigabytes and minutes plans valid for one month and 600 new cell phones were delivered to the authorities for distribution to those affected by the fires and to the emergency response teams, among others.
The activity, held in the municipality of Quilpué, was attended by the Undersecretary of Telecommunications, Claudio Araya; the Seremi of Transport and Telecommunications, Edgardo Piqué, and Entel’s Director of Public Affairs, Claudio Anabalón.
In addition, the technology and telecommunications company was the first company in the industry to implement the Plan Solidario de conectividad (in English “Solidarity Connectivity Plan”), which is providing Internet and telephone service (home and mobile), at CLP 0 cost, for work, education, health and information purposes, for 90 days.
All these actions are part of a series of initiatives implemented by Entel since the beginning of the emergency, similar to what it did during the pandemic and the 2023 fires.
“To realize this assistance is to reaffirm Entel’s commitment to its customers and to Chile, and we do so with the pride of communicating the restoration of almost all the signal in the area in record time”, said Entel’s Director of Public Affairs, Claudio Anabalón.
Meanwhile, the Undersecretary of Telecommunications, Claudio Araya, added: “As a Government, we value and highlight the effort that has been made, from the first minute of the emergency, by the telecommunications companies to reinforce digital connectivity services in the affected areas. Nowadays, connectivity is fundamental in daily life and in emergency contexts it plays an essential role in safeguarding people’s lives”.
Entel’s Program “Primera Respuesta Entel” (in English “First Response” Program)
Seventeen days after the beginning of the incident, and 15 days after the first technical incident for Entel, 99% of the network is operating normally in the Valparaíso Region. This technical achievement was added to the “Primera Respuesta Entel” program, which includes various measures to support people affected by emergencies of different kinds. It was designed based on the best practices for supporting the needs of people in highly complex situations.
In the case of what happened in the Valparaíso Region, it also highlights the reinstatement of the service of 1,200 accounts that were in debt, and the delivery of bags of minutes and more gigabytes of navigation to another 121 thousand customers who are prepaid customers.
15 Feb, 2024
Entel is making progress in the implementation of its Plan named “Primera Respuesta Entel” (in English “First Response Plan”) to support the people affected by the fires in the Valparaíso Region. This afternoon, 5,000 simcards with unlimited gigabytes and minutes plans valid for one month and 600 new cell phones were delivered to the authorities for distribution to those affected by the fires and to the emergency response teams, among others.
The activity, held in the municipality of Quilpué, was attended by the Undersecretary of Telecommunications, Claudio Araya; the Seremi of Transport and Telecommunications, Edgardo Piqué, and Entel’s Director of Public Affairs, Claudio Anabalón.
In addition, the technology and telecommunications company was the first company in the industry to implement the Plan Solidario de conectividad (in English “Solidarity Connectivity Plan”), which is providing Internet and telephone service (home and mobile), at CLP 0 cost, for work, education, health and information purposes, for 90 days.
All these actions are part of a series of initiatives implemented by Entel since the beginning of the emergency, similar to what it did during the pandemic and the 2023 fires.
“To realize this assistance is to reaffirm Entel’s commitment to its customers and to Chile, and we do so with the pride of communicating the restoration of almost all the signal in the area in record time”, said Entel’s Director of Public Affairs, Claudio Anabalón.
Meanwhile, the Undersecretary of Telecommunications, Claudio Araya, added: “As a Government, we value and highlight the effort that has been made, from the first minute of the emergency, by the telecommunications companies to reinforce digital connectivity services in the affected areas. Nowadays, connectivity is fundamental in daily life and in emergency contexts it plays an essential role in safeguarding people’s lives”.
Entel’s Program “Primera Respuesta Entel” (in English “First Response” Program)
Seventeen days after the beginning of the incident, and 15 days after the first technical incident for Entel, 99% of the network is operating normally in the Valparaíso Region. This technical achievement was added to the “Primera Respuesta Entel” program, which includes various measures to support people affected by emergencies of different kinds. It was designed based on the best practices for supporting the needs of people in highly complex situations.
In the case of what happened in the Valparaíso Region, it also highlights the reinstatement of the service of 1,200 accounts that were in debt, and the delivery of bags of minutes and more gigabytes of navigation to another 121 thousand customers who are prepaid customers.
Entel is making progress in the implementation of its Plan named “Primera Respuesta Entel” (in English “First Response Plan”) to support the people affected by the fires in the Valparaíso Region. This afternoon, 5,000 simcards with unlimited gigabytes and minutes plans valid for one month and 600 new cell phones were delivered to the authorities for distribution to those affected by the fires and to the emergency response teams, among others.
The activity, held in the municipality of Quilpué, was attended by the Undersecretary of Telecommunications, Claudio Araya; the Seremi of Transport and Telecommunications, Edgardo Piqué, and Entel’s Director of Public Affairs, Claudio Anabalón.
In addition, the technology and telecommunications company was the first company in the industry to implement the Plan Solidario de conectividad (in English “Solidarity Connectivity Plan”), which is providing Internet and telephone service (home and mobile), at CLP 0 cost, for work, education, health and information purposes, for 90 days.
All these actions are part of a series of initiatives implemented by Entel since the beginning of the emergency, similar to what it did during the pandemic and the 2023 fires.
“To realize this assistance is to reaffirm Entel’s commitment to its customers and to Chile, and we do so with the pride of communicating the restoration of almost all the signal in the area in record time”, said Entel’s Director of Public Affairs, Claudio Anabalón.
Meanwhile, the Undersecretary of Telecommunications, Claudio Araya, added: “As a Government, we value and highlight the effort that has been made, from the first minute of the emergency, by the telecommunications companies to reinforce digital connectivity services in the affected areas. Nowadays, connectivity is fundamental in daily life and in emergency contexts it plays an essential role in safeguarding people’s lives”.
Entel’s Program “Primera Respuesta Entel” (in English “First Response” Program)
Seventeen days after the beginning of the incident, and 15 days after the first technical incident for Entel, 99% of the network is operating normally in the Valparaíso Region. This technical achievement was added to the “Primera Respuesta Entel” program, which includes various measures to support people affected by emergencies of different kinds. It was designed based on the best practices for supporting the needs of people in highly complex situations.
In the case of what happened in the Valparaíso Region, it also highlights the reinstatement of the service of 1,200 accounts that were in debt, and the delivery of bags of minutes and more gigabytes of navigation to another 121 thousand customers who are prepaid customers.