Entel and the Chilean Consumers and Users Organization, ODECU, today reaffirmed their commitment to promote good practices in the contracting of telecommunications services.
During the activity, Entel’s Manager of Regulatory and Corporate Affairs, Manuel Araya, and the President of ODECU, Stefan Larenas, presented an informative guide that includes the duties of the consumer, an invitation to be responsible with the environment, and a decalogue of the rights of telecommunications users that Entel presents to its consumers, according to information prepared by Subtel.
The guide, which will be presented by Entel and Odecu in several workshops for social leaders to be held in different regions, also contains information on the way and places where consumers can recycle, all with the intention of making a call to take care of the environment, inviting them to be responsible with it.
In addition, details have been provided on the role of consumers of telecommunications services, who, within the framework of the recently enacted Extended Producer Responsibility Law, have certain responsibilities regarding the recycling of technological waste, such as electrical and electronic equipment, batteries and accumulators, containers and packaging, among others. The aim of this law is to raise public awareness of the importance we all have in the final disposal of any technological element that has reached the end of its useful life.
“Entel is a company that puts the customer first, so we are constantly working to meet their needs. In this sense, we want them to be more and more informed about their rights and also about their obligations, so that they can make the best use of our services. We also know that the use of the service has an impact on the environment, so we are concerned about the final disposal of the equipment and we invite our customers to be part of this important value chain that includes recycling”, said Manuel Araya, Entel’s Manager of Regulation and Corporate Affairs.
“No action, no matter how important, can be left to the initiative of the company or the government alone. For these initiatives to be successful, it is essential that they be carried out by the company itself”, said Stefan Larenas, president of ODECU.
30 Jun, 2016
Entel and the Chilean Consumers and Users Organization, ODECU, today reaffirmed their commitment to promote good practices in the contracting of telecommunications services.
During the activity, Entel’s Manager of Regulatory and Corporate Affairs, Manuel Araya, and the President of ODECU, Stefan Larenas, presented an informative guide that includes the duties of the consumer, an invitation to be responsible with the environment, and a decalogue of the rights of telecommunications users that Entel presents to its consumers, according to information prepared by Subtel.
The guide, which will be presented by Entel and Odecu in several workshops for social leaders to be held in different regions, also contains information on the way and places where consumers can recycle, all with the intention of making a call to take care of the environment, inviting them to be responsible with it.
In addition, details have been provided on the role of consumers of telecommunications services, who, within the framework of the recently enacted Extended Producer Responsibility Law, have certain responsibilities regarding the recycling of technological waste, such as electrical and electronic equipment, batteries and accumulators, containers and packaging, among others. The aim of this law is to raise public awareness of the importance we all have in the final disposal of any technological element that has reached the end of its useful life.
“Entel is a company that puts the customer first, so we are constantly working to meet their needs. In this sense, we want them to be more and more informed about their rights and also about their obligations, so that they can make the best use of our services. We also know that the use of the service has an impact on the environment, so we are concerned about the final disposal of the equipment and we invite our customers to be part of this important value chain that includes recycling”, said Manuel Araya, Entel’s Manager of Regulation and Corporate Affairs.
“No action, no matter how important, can be left to the initiative of the company or the government alone. For these initiatives to be successful, it is essential that they be carried out by the company itself”, said Stefan Larenas, president of ODECU.
Entel and the Chilean Consumers and Users Organization, ODECU, today reaffirmed their commitment to promote good practices in the contracting of telecommunications services.
During the activity, Entel’s Manager of Regulatory and Corporate Affairs, Manuel Araya, and the President of ODECU, Stefan Larenas, presented an informative guide that includes the duties of the consumer, an invitation to be responsible with the environment, and a decalogue of the rights of telecommunications users that Entel presents to its consumers, according to information prepared by Subtel.
The guide, which will be presented by Entel and Odecu in several workshops for social leaders to be held in different regions, also contains information on the way and places where consumers can recycle, all with the intention of making a call to take care of the environment, inviting them to be responsible with it.
In addition, details have been provided on the role of consumers of telecommunications services, who, within the framework of the recently enacted Extended Producer Responsibility Law, have certain responsibilities regarding the recycling of technological waste, such as electrical and electronic equipment, batteries and accumulators, containers and packaging, among others. The aim of this law is to raise public awareness of the importance we all have in the final disposal of any technological element that has reached the end of its useful life.
“Entel is a company that puts the customer first, so we are constantly working to meet their needs. In this sense, we want them to be more and more informed about their rights and also about their obligations, so that they can make the best use of our services. We also know that the use of the service has an impact on the environment, so we are concerned about the final disposal of the equipment and we invite our customers to be part of this important value chain that includes recycling”, said Manuel Araya, Entel’s Manager of Regulation and Corporate Affairs.
“No action, no matter how important, can be left to the initiative of the company or the government alone. For these initiatives to be successful, it is essential that they be carried out by the company itself”, said Stefan Larenas, president of ODECU.