As a result of years of work and constant effort to offer a quality experience to its customers, Entel was once again recognized by the Chile 3D brand valuation study as a market leader, offering innovative solutions adapted to its users.
One of the main attributes recognized by customers is its good signal. This is explained by the rapid deployment of the 5G network, both in urban sectors and remote areas, which is currently in its second stage of development. Entel was the first company to complete 100% of the first deployment stage, with the installation of more than 1,105 base stations nationwide and the first to exceed one million 5G customers in Chile.
At the same time, the company is recognized for working hard to improve its customers’ experience. In this line, it has introduced low-cost mobile plans to include the elderly in the digitalization and is also including dedicated attention in branches for deaf people who communicate in sign language and also in Creole language for Haitian users.
In addition, it is recognized for taking a leading role in the industry, which translates into contributions made to promote digital inclusion. This commitment also includes digitalization programs, such as the constant support it provides to SMEs. For this reason, the company has also strived to be recognized as a technology company with a strong focus on sustainability.
“We are proud to know that our customers feel and recognize the work we do on a daily basis, having them at the center of our work. This result is the consequence of a culture of active listening that allows us to adjust services for diverse communities and customers, which reinforces our commitment to being a trusted brand, offering a consistently superior experience and bringing the infinite possibilities of technology closer to people throughout Chile” ,said Entel Digital Sales and Experience Manager Yanina Manassa.
24 Abr, 2023
As a result of years of work and constant effort to offer a quality experience to its customers, Entel was once again recognized by the Chile 3D brand valuation study as a market leader, offering innovative solutions adapted to its users.
One of the main attributes recognized by customers is its good signal. This is explained by the rapid deployment of the 5G network, both in urban sectors and remote areas, which is currently in its second stage of development. Entel was the first company to complete 100% of the first deployment stage, with the installation of more than 1,105 base stations nationwide and the first to exceed one million 5G customers in Chile.
At the same time, the company is recognized for working hard to improve its customers’ experience. In this line, it has introduced low-cost mobile plans to include the elderly in the digitalization and is also including dedicated attention in branches for deaf people who communicate in sign language and also in Creole language for Haitian users.
In addition, it is recognized for taking a leading role in the industry, which translates into contributions made to promote digital inclusion. This commitment also includes digitalization programs, such as the constant support it provides to SMEs. For this reason, the company has also strived to be recognized as a technology company with a strong focus on sustainability.
“We are proud to know that our customers feel and recognize the work we do on a daily basis, having them at the center of our work. This result is the consequence of a culture of active listening that allows us to adjust services for diverse communities and customers, which reinforces our commitment to being a trusted brand, offering a consistently superior experience and bringing the infinite possibilities of technology closer to people throughout Chile” ,said Entel Digital Sales and Experience Manager Yanina Manassa.
As a result of years of work and constant effort to offer a quality experience to its customers, Entel was once again recognized by the Chile 3D brand valuation study as a market leader, offering innovative solutions adapted to its users.
One of the main attributes recognized by customers is its good signal. This is explained by the rapid deployment of the 5G network, both in urban sectors and remote areas, which is currently in its second stage of development. Entel was the first company to complete 100% of the first deployment stage, with the installation of more than 1,105 base stations nationwide and the first to exceed one million 5G customers in Chile.
At the same time, the company is recognized for working hard to improve its customers’ experience. In this line, it has introduced low-cost mobile plans to include the elderly in the digitalization and is also including dedicated attention in branches for deaf people who communicate in sign language and also in Creole language for Haitian users.
In addition, it is recognized for taking a leading role in the industry, which translates into contributions made to promote digital inclusion. This commitment also includes digitalization programs, such as the constant support it provides to SMEs. For this reason, the company has also strived to be recognized as a technology company with a strong focus on sustainability.
“We are proud to know that our customers feel and recognize the work we do on a daily basis, having them at the center of our work. This result is the consequence of a culture of active listening that allows us to adjust services for diverse communities and customers, which reinforces our commitment to being a trusted brand, offering a consistently superior experience and bringing the infinite possibilities of technology closer to people throughout Chile” ,said Entel Digital Sales and Experience Manager Yanina Manassa.